Cookie Policy for GlitchStream
1. Introduction
This Cookie Policy describes how cookies and similar tracking technologies are used in connection with our video game services, platforms, websites, and applications. Whether you access our content through a gaming launcher, website, console application, or mobile companion app, cookies help deliver a personalized, secure, and efficient gaming experience.
By continuing to use our video game services, you consent to the use of cookies in accordance with this policy. This policy outlines what cookies are, how we use them, and the choices you have regarding their usage.
2. What Are Cookies?
Cookies are small text files placed on your device when you access digital services. They contain information that helps websites and applications remember user activity, preferences, and other session details. We may also use:
- Local Storage – For storing data within your browser or client for faster access.
- Session Identifiers – For maintaining logins and in-game activity.
- Pixels and Beacons – For detecting user interaction with game interfaces.
- Device Identifiers – For device-level account integration.
- SDKs – For in-game analytics, debugging, or performance tracking.
3. Why We Use Cookies in Video Games
Cookies support functions such as:
- Maintaining login sessions and account continuity
- Saving game settings, progress, and preferences
- Supporting matchmaking and multiplayer functionality
- Handling shopping carts and in-game purchases
- Tracking gameplay behavior for personalized content
- Detecting errors, crashes, and technical performance
- Monitoring participation in game events and promotions
4. Types of Cookies We Use
- Essential Cookies – Required for authentication, login, and platform security.
- Functional Cookies – Store settings like language, controls, and display preferences.
- Performance Cookies – Monitor speed, errors, and user interface response.
- Personalization Cookies – Adapt content based on gameplay behavior.
- Marketing Cookies – Support in-game offers and promotional content visibility.
- Third-Party Cookies – Set by partners for video playback, sharing, or analytics.
5. Examples of How We Use Cookies
- Track login status and account sessions
- Restore game session after pause
- Store preferred controls or resolution settings
- Report bugs and frame drops via performance cookies
- Display time-limited in-game content or promotions
- Retain region selection to optimize matchmaking
6. Cookie Duration and Retention
- Session Cookies – Deleted after the session ends or the browser/game is closed.
- Persistent Cookies – Retained for longer periods to support login, progress, and sync features.
Retention times are managed to meet technical needs and user preferences.
7. How to Manage Cookies
Users can control cookies through browser settings, game clients, or system preferences. You may:
- Block or allow specific cookies
- Clear cache or local storage manually
- Disable advertising identifiers on supported platforms
- Reset tracking settings in your account or launcher
Note: Disabling certain cookies may affect core features like login, purchases, and saved data.
8. Data Collected Through Cookies
Data collected is typically non-sensitive and includes:
- Device and system specifications
- Language, region, and UI settings
- Session lengths and play patterns
- Download history and active titles
- Crash diagnostics and error logs
- Clicks on offers or game events
- Gameplay behavior such as retries or actions
9. Data Security
We use encryption, secure access protocols, and role-based permissions to protect cookie-related data. We never use cookies to collect passwords or payment data. Access to analytics is restricted and logged.
10. Children’s Privacy and Cookies
For underage players, cookie use is restricted to essentials only. No behavioral or promotional tracking is active for child accounts. Parental controls are available to help manage cookie behavior where applicable.
11. Changes to This Policy
We may revise this Cookie Policy as technology or regulation evolves. Updates will appear in the client, launcher, or account interface. Continuing to use services after updates implies acceptance.
12. Contacting Us
If you have questions or concerns about cookie use in our video game services, please contact support through your account dashboard, help menu, or game launcher.